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Shipping & Returns
| About Norwex - Policies |
SHIPPING
We ship to the door anywhere in Canada and the United States for a flat rate of $5.25. You can choose a delivery address that's different from your own, which makes gift-giving easy!
Delivery time is 1-2 weeks in Canada and 2-3 weeks in the United States.
GUARANTEE/ WARRANTY
All products have a 60 day money back guarantee. All microfiber products have an additional "normal use & maintenance" 2-year warranty. Dryer balls are warranteed for 1 year, and the magnet ball has a 5-year warranty.
RETURNS
Please keep an email copy of your purchase receipt - this is your proof of purchase. To return a product for refund or replacement, please contact us. We will give you easy instructions to follow.
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